Support
How do I add the keyboard?
Open the iPhone/iPad Settings app and go to General › Keyboard › Keyboards › Add New Keyboard…, then choose molli. To type with it, tap 🌐 on any keyboard to switch to molli.
What does Full Access do?
Full Access is optional. molli uses it only to play key sounds, to give haptic feedback, and to read the app’s own settings. What you type is never stored, logged or sent. See the Privacy Policy.
To turn it on: Settings › General › Keyboard › Keyboards › molli › Allow Full Access.
Why don’t I hear any sounds?
- Turn on Allow Full Access for molli (see above). Without it, iOS blocks keyboard sounds and haptics.
- Check that your iPhone isn’t in silent mode (the ring/silent switch or Control Center), and that the volume is up.
- Open the molli app and make sure a keycap material is selected and sound is on.
How do I switch languages?
Tap the 🌐 key to switch to the next keyboard or language. Tap and hold 🌐 to open the menu and pick a specific one.
How do I switch keycap materials?
Press and hold the ⇧ (Shift) key on the keyboard to choose a material. You can also pick one in the molli app.
What does molli Pro cost?
Honey and Jelly are free. molli Pro unlocks all other keycap materials:
- Monthly: $0.99
- Yearly: $7.99
- Subscriptions start with a 1-week free trial for eligible new subscribers.
- Lifetime: $10.99, a one-time purchase offered as a launch offer that may end.
Prices are in US dollars and may differ by country and currency. Subscriptions renew automatically unless cancelled at least 24 hours before the current period ends. See the Terms.
How do I restore my purchases?
Open the molli app, go to Settings and tap Restore Purchases. Use the same Apple ID you bought with.
How do I manage or cancel my subscription?
Open the iPhone Settings app, tap your name at the top, then Subscriptions › molli. There you can change plan or cancel. Deleting the app does not cancel a subscription.
Can I get a refund?
Purchases are processed by Apple, so refunds are handled by Apple too. Visit reportaproblem.apple.com.
Contact us
Email support.molli@teknark.com. Please never send us passwords or sensitive information. We usually reply within a few business days.